Returns & Exchanges

Return & Exchange Policy


At Alizeh, your satisfaction is our priority. Here's a quick guide to our return and exchange policy:


Eligibility for Exchange:

  • Exchange is possible ONLY if you received a wrong or damaged item.
  • The item must be unworn, unused, with tags, and in the original packaging.
  • Don't forget to keep your receipt or proof of purchase.

Initiating a Return:

  • Contact us at to start the return process.
  • Follow the provided instructions for returning your item.

Sale Items:

  • No return or exchange on items sold at discounted prices.

Damages and Issues:

  • Inspect your order upon arrival.
  • Contact us immediately for defective, damaged, or wrong items.

Non-Returnable Items:

  • Customized stitching, express stitching, and shipping charges are non-returnable.
  • Sale items and gift cards cannot be returned.
  • International Orders are non returnable


  • For a quicker exchange, return the item, and we'll process it upon receipt.


  • Refunds are not standard, but cancellations within a day may be considered.
  • Expect automatic refunds on your original payment method within 10 business days.
  • Contact us at if it takes longer than 15 business days.

Your satisfaction matters to us. If you have any questions, reach out to us at