Delivery Information

Expected delivery time:
Unstitched Products should be expected to be dispatched between 2-3 business days.
Stitched Products should be expected to be dispatched for local between 2-3 weeks & for international 3-4 Weeks.
Custom Stitched Products may take an additional week.
Express Stitching Products are expected to be dispatched within 5 business days.
Please Note: Since all of our stitched orders are made-to-order, there may be some delays on busy weeks. Rest assured we take all necessary measures to make sure we deliver your order to you within the delivery timeline.

Express Stitching Service:
We always try to get your order delivered to you as soon as possible. However, due to logistical issues caused by backlog during peak business weeks, we may open an Express Stitching option for stitched products. Cash on Delivery is not available for orders containing Express Stitching Service.
Please Note: Express Stitching is a service based on per product. Make sure you add Express Stitching for all stitched products. Failure to do so may result in unexpected delay for us to dispatch your order.

Shipping Charges:
Pakistan: We offer free delivery within Pakistan through our courier partners Call Courier and TCS.
Rest of the World: The shipping charges are calculated on the checkout page based on your shipping address and ordered items. To provide you with the best possible shipping service we partner with DHL and Skynet to manage our international courier services.
Please note: At times there may be delays due to courier restrictions and custom clearance (if order is to be delivered outside Pakistan).

Cash on Delivery:
For most orders you will see the option of Cash on Delivery as your preferred method of payment.
However, there may be cases this option may not be available for you to select. These cases include:
  • Delivery address is outside of Pakistan.
  • You have requested Custom Stitching option for one or more products.
  • You have requested Express Stitching option for one or more products.
  • The total amount of your order exceeds PKR 49,999.00
    International Deliveries:
    We offer deliveries to most of the countries through DHL and Skynet. However, due to certain clearance restrictions, we are unable to provide deliveries in India and Bangladesh.